(4.9 / 5)2400+ Ratings

Coach Outlet Reviews

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Overall Rating

4.9
24 Reviews
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About Coach Outlet

Coachoutlet.com is the official site for COACH Outlet, a brand known for its range of products including bags, wallets, shoes, and more. They offer a variety of styles, with new arrivals frequently added to their collection. The site features a Back to Black event where select styles are offered at 70% off. They also offer an extra 20% off on shoulder bags.

In terms of services, they provide customer support to answer questions regarding orders, returns, and more. They also have a COACH Insider program that offers exclusive access to new styles and special offers. They operate all day, every day, allowing customers to shop whenever they want.

Coach Outlet Pros & Cons

Pros:

  • Quality Products: Coachoutlet.com offers a wide range of high-quality Coach products, including handbags, wallets, and accessories, at reasonable prices.
  • Exclusive Offers: The COACH Insider Program provides exclusive rewards such as early access to new products, birthday gifts, and personalized offers.
  • Fast Shipping: Coachoutlet.com offers fast and free shipping, making the shopping experience hassle-free.
  • Great Selection: The website features a large selection of authentic Coach products, including various bag styles and accessories.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including difficulties with returns, refunds, and resolving order issues.
  • Order Problems: There have been complaints about incorrect items being shipped, delayed orders, and lack of communication regarding order status.
  • Quality Variability: Some customers have noted that the quality of outlet products can be inferior to retail products, with some items feeling plasticky or not true to size.
  • Fake Websites: There are concerns about fake websites that mimic the legitimate Coach Outlet site, which can lead to confusion and potential scams.

Overall Rating: Coachoutlet.com has a mixed rating, with some customers being very satisfied with their purchases and others experiencing significant issues. The overall ratings from review sites are generally low, with 1.2 to 2.2 stars out of 5 based on various reviews.

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Coach Outlet Customer Reviews (24)

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Jerry Mintz
Jerry Mintz
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Satisfied every.single.time

After shopping here for years, I gotta say I'm always so pleased with whatever I order. From accessories to wallets and especially handbags, their products never disappoint.

May 15, 2023
Alex Schofield
Alex Schofield
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Great selection of high-quality Coach products at reasonable prices

They really have the largest selection of authentic Coach bags, wallets, and accessories. Everything is in such good condition and at prices that are easy on my wallet. Highly recommend.

May 13, 2023
Stephen Cordero
Stephen Cordero
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Steals for the fashion obsessed

If you're a crazy deal hunter like me that's obsessed with scoring a major style bargain, this place will truly make your day. I've found items here for up to 70% off the regular price!

May 12, 2023
Sean Richardson
Sean Richardson
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Excellent customer service, every time

Every interaction I've had with their customer service people has left me totally satisfied. Polite, helpful, and quick to resolve any issues. Just makes the whole experience that much better.

May 10, 2023
Hugues Patenaude
Hugues Patenaude
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Fast free shipping!

Dope to see they offer free shipping and it's super quick. Order something Monday and it's at my door Thursday at the latest.

May 9, 2023
Luiz Carvalho
Luiz Carvalho
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Prices that make my wallet smile

My wallet absolutely loves shopping here 'cause the prices are insanely good. Always great sales and discounts going on so I end up saving hundreds compared to the regular Coach stores.

May 8, 2023
Ruby Rock
Ruby Rock
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The outlet experience doesn't disappoint

Even online, Coach Outlet delivers the outlet shopping joy I crave. Their site is so easy to navigate and the shopping process is 100% hassle-free. The real thrill is seeing my new Coach goodies arrive at my doorstep!

May 7, 2023
Ursula Sanger
Ursula Sanger
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New arrivals are super dope

They're constantly bringing in fresh and trendy styles that I get totally pumped about. Some of my absolute favorite Coach pieces have come from their latest drops and arrivals.

May 6, 2023
Matthew Ostrom
Matthew Ostrom
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Quality is always top notch

Though the prices may be lower, the quality is absolutely still A+. The bags, wallets and accessories I've got from here are totally bomb.com - just as durable and well-made as my full-price Coach items.

May 6, 2023
Lucille Dinapoli
Lucille Dinapoli
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Great selection of Coach bags

I'm always amazed at how many different Coach bag styles they have on sale at great prices. From wristlets to satchels to totes, there's seriously so much to choose from.

May 5, 2023

Coach Outlet Customer’s Q&A

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Coach Outlet Features and Benefits

Coachoutlet.com is an online platform that offers a variety of products including handbags, wallets, shoes and more. The website is open all day, every day, allowing customers to shop for what they want, when they want.

One of the key features of coachoutlet.com is the COACH Insider Program. By creating an account online or signing up in stores, customers can unlock exclusive rewards. These rewards include early access to new products and sales, birthday gifts, and personalized offers. Customers also have the opportunity to make charitable donations.

In addition, the COACH Insider Program offers exclusive products and organizes Insider events. Customers can also receive gifts with purchase.

The website also offers special deals on a variety of products. These deals can be found in the 'Deals' section of the website.

Please note that while Coach and Coach Outlet offer similar styles and designs, Coach Outlet offers discounted items on specific styles and from previous collections. This allows customers to purchase high-quality products at a lower price.

Coach Outlet Pricing

Coach Outlet offers a variety of products at discounted prices. Here are some examples of the pricing for different items:

  • Handbags:

    • Mollie Tote Bag 25 In Signature Canvas: $378 (Comparable Value) → $169 (55% off)
    • City Tote Bag In Signature Canvas: $398 → $149 (63% off)
    • Teri Mini Crossbody Bag: $298 → $159 (47% off)
  • Wallets:

    • Snap Wallet In Signature Canvas: $178 → $59 (67% off)
    • Long Zip Around Wallet In Signature Canvas: $298 → $89 (70% off)
  • Clearance Items:

    • Shrunken Raglan Hoodie With Sticker Patches: $328 → $98.40 (70% off)
    • Teri Shoulder Bag With Signature Quilting: $428 → $128.40 (70% off)
    • Id Wallet: $128 → $38.40 (70% off)
  • Price Drops:

    • Trekker Bag In Signature Canvas: $698 → $299 (57% off)
    • Houston Map Bag In Signature Canvas: $378 → $129 (66% off)

For the most up-to-date pricing, it is recommended to visit the Coach Outlet website directly.

About coachoutlet.com Payment Method?

At coachoutlet.com, they accept a variety of payment methods. One of them is Klarna, an alternate payment method that allows you to split your purchase into 4 interest-free payments. To use Klarna, you need to choose it at the checkout. Your purchase will be split into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order is shipped. Please note that at checkout, your billing information should match your credit card billing address exactly, including street, city, state, and zip code. Submitting a valid credit card number with an incorrect billing address can result in a hold on your account. If this occurs, those authorizations will drop off your account within 2 to 4 business days, depending on your issuing bank. It's also worth noting that some customers have reported making payments via PayPal.

Coach Outlet FAQs

FAQ

Coach Outlet Alternatives

Here are some alternatives to coachoutlet.com:

  1. Jelavu
  2. Pander
  3. Michael Kors: Offers reasonably priced premium fashion items, including clothing and bags. Some purses are even available for under $100.
  4. Kate Spade: Known for its whimsy, with handbags shaped like creatures and featuring unique patterns. Some handbags embrace simplicity, elegance, and timelessness.
  5. Gucci
  6. Prada
  7. Louis Vuitton
  8. Chanel
  9. Burberry
  10. Hermes

Each of these brands offers a unique style and range of products, providing plenty of options for those looking for alternatives to Coach Outlet. It's always a good idea to explore different brands to find the one that best suits personal style and needs.

FAQ

How To Open A Coach Outlet Account?

To open an account on coachoutlet.com, follow these steps:

  1. Visit the coachoutlet.com website.
  2. Click on the 'Sign In' button located at the top right corner of the homepage.
  3. Click on the 'Create an Account' button.
  4. Fill in the required details such as email address, password, first name, and last name.
  5. Click on the 'Create an Account' button to complete the registration process.

After creating an account, customers can join the COACH Insider Program to unlock exclusive rewards such as early access to new products and sales, birthday gifts, and personalized offers. Customers also have the opportunity to make charitable donations. The COACH Insider Program offers exclusive products and organizes Insider events. Customers can also receive gifts with purchase.

Please note that all U.S. and Canada residents, 18 and older, are welcome to join.

FAQ

What is the return policy at Coach Outlet?

Coach Outlet accepts returns within 30 days of purchase for a refund in the original form of payment. Items must be unworn, unused, and have all tags, parts, and accessories. Personalized or altered items are final sale and cannot be returned.
FAQ

Can I exchange an item at Coach Outlet?

Yes, eligible items can be exchanged for a different size or color. Exchanges are subject to inventory availability and must comply with the returns policy.
FAQ

What is the warranty offered by Coach Outlet?

Coach Outlet offers a one-year warranty on handbags, briefcases, and small leather goods. Repairs for any quality-related issues within this time frame are covered. Beyond the warranty period, Coach Outlet will assess for repair.
FAQ

What forms of payment does Coach Outlet accept?

Coach Outlet accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB, PayPal, and the Coach gift card as forms of payment on their website.
FAQ

About coachoutlet.com Prices and Cost?

At coachoutlet.com, you can find a variety of products at different price points. For instance, the Cameron Tote has a comparable value of $398 but is available for $119.40, which is a 70% discount. Similarly, the Jamie Camera Bag With Signature Canvas And Leopard Print has a comparable value of $378 but is being sold for $113.40, also a 70% discount. The Slim Money Clip Billfold Wallet has a comparable value of $168 and is available for $50.40, again a 70% discount. The Morgan Crossbody has a comparable value of $350 and is being sold for $105, a 70% discount. The Blaine Backpack has a comparable value of $598 and is available for $179.40, a 70% discount. The Coach X Tom Wesselmann City Tote In Signature Canvas has a comparable value of $450 and is being sold for $135, a 70% discount. The Coach X Tom Wesselmann Jamie Camera Bag In Signature Canvas has a comparable value of $428 and is available for $128.40, a 70% discount. The Coach X Tom Wesselmann Rowan Satchel In Signature Canvas has a comparable value of $450 and is being sold for $135, a 70% discount. The Coach X Tom Wesselmann Warren Belt Bag In Signature Canvas has a comparable value of $400 and is available for $120, a 70% discount. The Coach X Tom Wesselmann West Backpack In Signature Canvas has a comparable value of $600 and is being sold for $180, a 70% discount. The Coach X Tom Wesselmann Box Crossbody has a comparable value of $398 and is available for $119.40, a 70% discount. The Coach X Tom Wesselmann Stanton Crossbody In Signature Canvas has a comparable value of $278 and is being sold for $83.40, a 70% discount. The Morgan Crossbody has a comparable value of $298 and is being sold for $89.40, a 70% discount. The Warren Belt Bag With Plaid Print has a comparable value of $350 and is being sold for $105, a 70% discount. The Amelia Convertible Backpack With Rivets has a comparable value of $450 and is being sold for $135, a 70% discount. Please note that these prices are subject to change and may vary based on sales and promotions.

FAQ

What other products are available at coachoutlet.com?

At coachoutlet.com, you can find a wide variety of products. They offer sunglasses such as the Wythe Round Sunglasses and Kissing C Sunglasses. There are also bags like the Wyatt Belt Bag In Signature Canvas, Zip Top Tote, Nina Tote, and Charter Backpack 18 In Rainbow Signature Canvas. They have shoes like the Allanah Sandal In Signature Canvas and Laila Bootie. In addition, they sell accessories like the Signature Buckle Belt, Pave Signature Huggie Earrings, Open Circle Slider Bracelet, and Signature Push Hinged Bangle. They also have clothing items like the Star Cropped Crewneck. Lastly, they offer fragrances such as the Floral Blush Eau De Parfum 50 Ml. They also have a clearance section where you can find great deals on a variety of products. New arrivals are also regularly updated on their site.

FAQ

About coachoutlet.com Popular Products and Services?

Coachoutlet.com is an online platform where you can shop for various products from COACH. The website features a wide range of items including bags, wallets, shoes, and more. Some of the popular product categories include shoulder bags, carryalls, backpacks, and wallets. They also offer top deals with up to 70% off on select styles. Additionally, they provide an extra 20% off on select shoulder bags. The website also features new arrivals from Coachtopia, including bags starting at $175 and other items under $250. They also have a section for bestsellers and top-rated products. The website is open all day, every day, allowing customers to shop whenever they want.

FAQ

How can I get free shipping on coachoutlet.com?

You can get free shipping on coachoutlet.com by placing an order of $50 or more. This offer is applicable within the contiguous U.S. For orders being shipped outside of the lower 48 states, unfortunately, there is no free shipping offer. Another way to get free shipping is by becoming a Coach Insider. As a Coach Insider, you can enjoy exclusive rewards like free shipping, early access, personalized offers, birthday gifts, and free gifts with purchase. Please note that these details are subject to change and it's always a good idea to check the official website for the most current information.

FAQ

Are there any other payment methods available at coachoutlet.com?

Coachoutlet.com is currently accepting orders using Visa, Mastercard, American Express, Discover, Diners Club, JCB, PayPal, and the Coach gift card. They also offer a service called Klarna, where your purchase can be split into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card 14, 28, and 42 days later.

FAQ

coachoutlet.com Return Policy?

Coach Outlet has a return policy where they are happy to assist you with an exchange or offer merchandise credit for new, unused items returned to a Coach store within 30 days of purchase. Please note that customers are responsible for return shipping charges. Prepaid return labels are not available for Coach Outlet purchases.

As for the shipping policy, all free shipping promotions (including Insider rewards) exclude delivery to Alaska, Puerto Rico, Hawaii, and PO/APO boxes. Items in your order may ship separately. Your order status will update when all items have shipped. For orders to the Continental US, the standard shipping fees are as follows: total order value under $30 is $5, between $30 & $50 is $10, and of $50 & up is free. The estimated delivery time is within 5-7 business days. For express shipping, the fees are $13 for orders under $30 and $17.50 for orders of $30 & up, with an estimated delivery time within 2-5 business days. For shipping to Alaska, Puerto Rico, the fee is $24 with an estimated delivery time within 5-7 business days. For Hawaii, the shipping fee is $48 with an estimated delivery time within 4-5 business days. For PO, APO & FPO Boxes, the shipping fees are $5 for orders under $30 and $10 for orders of $30 & up, with an estimated delivery time within 7-12 business days. Shipments to military addresses (APO, FPO) may be subject to longer transit times due to military processing.

FAQ

How do I return an item to Coach Outlet?

If you are not satisfied with your purchase from Coach Outlet, you can return it by mail or to a Coach Outlet store within 30 days for a refund in your original form of payment. Please note that items must be unworn, unused and include all tags, parts, and accessories. Items that have been personalized or altered in any way, or are purchased in quantities greater than 5, are final sale and cannot be returned.

To return by mail, you can use a pre-paid shipping label or ship via insured, traceable means such as UPS, USPS, and FedEx to the following address: CSI Returns, One Coach Way, Jacksonville, FL 32218. When using a pre-paid label, $7 will be deducted from your refund. Once your return is received, it could take up to 7-10 business days for it to be processed. Refunds are processed to the original form of payment. Merchandise returned with a gift receipt will receive a Coach Merchandise Card (store credit).

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